Refund policy

All retainers are customized just for you and will no longer be eligible for returns/refunds unless the item falls under the guidelines of our Fit Guarantee

YOUR FIT GUARANTEE

We are dedicated to ensuring the complete satisfaction of our members when it comes to their retainer fit. We guarantee that you will receive a high-quality, perfectly fitting retainer tailored to your needs. However, if you find the fit of your retainer to be unsatisfactory, we assure you that we will promptly create a brand-new, customized retainer at no additional charge. Your peace of mind and overall well-being are our top priorities throughout your experience with us.